Authors

Lecture Code-Titles

Abdi, Reza

O-11-04 EQUIPMENT SELECTION FOR RECONFIGURABLE MANUFACTURING SYSTEMS USING THE ANALYTICAL HIERARCHICAL PROCESS

Akoz, Onur

O-9-01 PARALLEL MACHINES SCHEDULING SUBJECT TO CHANGEOVERS AND ELIGIBILITY CONSTRAINTS UNDER FUZZY DUE DATES

Amato Neto, Joao

O-4-37 LEAN PRODUCTION PARADIGM AND THE INFLUENCE OF AUTOMAKERS IN INDUSTRIAL ORGANIZATION OF THEIR SUPPLIERS: THE CASE OF THE BRAZILIAN AUTOMOTIVE COMPLEX

Amato Neto, Joao

O-3-05 EVALUATION OF THE TECHNOLOGICAL CHANGE IN THE BRAZILIAN SEMICONDUCTOR INDUSTRY

Araujo, José Augusto Rocha

O-13-07 ACTIVITY-INFORMATION MANAGEMENT IN SERVICE OPERATIONS

Arkader, Rebecca

O-7-01 THE IMPACT OF THE SOPHISTICATION OF THE LOGISTICS ORGANIZATION OF LARGE SHIPPERS ON THEIR MOTIVATION TO OUTSOURCE LOGISTICS ACTIVITIES

Assen, Marcel

O-11-03 ON THE RELATION BETWEEN AN ENTERPRISE RESOURCE PLANNING SYSTEM, ENVIRONMENTAL COMPLEXITY AND THE LOCUS OF CONTROL

Ayhan, Deniz

O-12-13 THE EFFECTS OF E-PROCUREMENT SYSTEMS ON BUYER-SUPPLIER RELATIONSHIPS

Bakas, Ottar

O-1-04 CREATIVE PROCESSES IN PRODUCT DEVELOPMENT: UTILITY AND APPLICABILITY

Bakiri, Redouane

O-1-05 FROM GLOBAL OFFERS TO INTEGRATED OFFERS: THE CASE OF THE AUTOMOTIVE INDUSTRY

Bamford, David

O-13-29 MATCHING DEMAND AND CAPACITY OF PATIENT SERVICES WITHIN THE UK NATIONAL HEALTH SERVICE

Bamford, David

O-10-09 EXAMINING ORGANISATIONAL CHANGE THROUGH THE ANALYSIS OF QUALITY DEPOSITS: A METHODOLOGY

Baxter, Lynne

O-2-09 DISSOLVING A SUPPLY RELATIONSHIP COMMUNITY OF PRACTICE

Bengtsson, Lars

O-11-16 MANUFACTURING COMPETENCE - THE KEY TO SUCCESSFUL SUPPLIER INTEGRATION

Bennett, David

O-5-11 INDUSTRIAL NETWORKS OF THE FUTURE: A CRITICAL COMMENTARY ON RESEARCH AND PRACTICE

Bessant, John

O-1-01 SEARCH ROUTINES FOR DISCONTINUOUS INNOVATION

Bilalis, Nicholas

O-8-06 AN ANALYSIS OF THE EUROPEAN TEXTILE SECTOR COMPETITIVENESS

Binder, Mario

O-10-18 THE MODULAR ENTERPRISE: A NEW GOVERNANCE ARCHITECTURE FOR INTER-FIRM COLLABORATION

Bititci, Umit

O-8-07 MEASURING CONTRIBUTION FOR EVALUATION PROCESS IN A COLLABORATIVE ENTERPRISE

Bititci, Umit

O-4-12 MANAGING SYNERGY IN COLLABORATIVE ENTERPRISES

Blackmon, Kathryn

O-11-21 EPISTEMOLOGICAL AND ONTOLOGICAL CONSTRAINTS TO ADOPTING MID-RANGE ECONOMIC AND SOCIOLOGICAL THEORY IN THEPRY-LED OPERATIONS MANAGEMENT

Bolseth, Sindre

O-9-05 A PROCESS MODEL FOR THE EXTENDED ENTERPRISE

Borges, Luis

O-10-22 CONTINUOUS IMPROVEMENT IN MEXICO: AN UPDATED AND COMPARED SURVEY

Boute, Robert

O-6-02 BULLWHIP REDUCTION AND WIN-WIN STRATEGIES

Bouzdine Chameeva, Tatiana

O-8-03 PRODUCTION AND EFFICIENCY VALUE: PERFORMANCE ANALYSIS BASED ON THE DEA METHODOLOGY IN WINE SECTOR.

Bouzdine Chameeva, Tatiana

O-2-01 COLLABORATION AS A COMPETITIVE ADVANTAGE TO MAINTAIN BUSINESS RELATIONSHIPS IN SUPPLY CHAINS ENVIRONMENT

Brandon-Jones, Alistair

O-12-01 MEASURING E-PROCUREMENT INTERNAL SERVICE QUALITY

Breen, Liz

O-12-06 AN EXPLORATION OF THE DISTRIBUTION OF POWER IN BUYER-SUPPLIER RELATIONSHIPS: THE CASE OF THE PHARMACEUTICAL SUPPLY NETWORK IN THE UK NATIONAL HEALTH SERVICE.

Brito, Eliane

O-13-25 CUSTOMER SERVICE DESIGN: IDENTIFYING WHAT REALLY CUSTOMERS VALUE

Brito, Eliane

O-12-14 OWN BRAND SUPPLY CHAIN: KEY SUCCESS FACTORS

Bryde, David

O-8-31 PROJECT MANAGEMENT PRIORITIES AND ORGANIZATIONAL SUCCESS

Burcher, Peter

O-2-05 PERSPECTIVES ON TECHNICAL OCCUPATIONS: PRODUCTION AND OPERATIONS MANAGERS AND LOGISTICS MANAGERS

Burgess, Thomas

O-3-04 TECHNOLOGY ACQUISITION AND FIRM PERFORMANCE IN THE KOREAN INFORMATION TECHNOLOGY INDUSTRY

Caldwell, Nigel

O-13-15 LOCATION, DISLOCATION AND RELOCATION: INNOVATION AND THE LOCAL DELIVERY OF HEALTHCARE SERVICES

Calia, Rogerio

O-11-12 WHY IS THE BRAZILIAN SUBSIDIARY SO COMPETITIVE? AN ACTION RESEARCH FOR OPERATIONS PLANNING AND CONTROL IMPROVEMENT BY INTEGRATING THEORY OF CONSTRAINTS WITH SIX SIGMA

Calia, Rogerio

O-9-08 WASTE REDUCTION AND CAPACITY PROTECTION: A CASE STUDY OF COMBINING LEAN MANUFACTURING WITH THEORY OF CONSTRAINTS.

Caniato, Federico

O-2-06 NEW FORMS OF WORK ORGANISATION AND THE EVOLUTION OF THE LABOUR MARKET

Carona, Natercia

O-4-07 DEVELOPMENT AND MAINTENANCE OF SUPPLY NETWORK RELATIONSHIPS

Ciliberti, Francesco

O-12-08 PURCHASING SOCIAL RESPONSIBILITY IN ITALIAN COMPANIES: A FRAMEWORK

Corti, Donatella

O-13-18 A CLASSIFICATION OF AFTER-SALES SERVICES WITHIN THE CAPITAL GOODS INDUSTRY AND SOME MANAGERIAL IMPLICATIONS

Costantino, Francesco

O-12-16 DEFINITION OF CARACTERISTICS ELEMENT FOR OUTSOURCING STRATEGY TROUGH SIMULATION MODEL

Coughlan, Paul

O-8-17 VALUE INNOVATION AND COMPANY PERFORMANCE

Crute, Valerie

O-8-18 PERFORMANCE IMPROVEMENT ACROSS AN AEROSPACE VALUE CHAIN: CONCEPTUAL AND PRACTICAL CHALLENGES IN MULTI-ENTERPRISE COLLABORATION

Cruz-Mejia, Oliverio

O-7-07 MERGE-IN-TRANSIT: RESEARCH FRONTIERS FOR DISTRIBUTION OF HIGH TECH MULTI-PRODUCT ORDERS.

da Silveira, Giovani

O-10-12 EFFECTS OF SIMPLICITY AND DISCIPLINE ON OPERATIONAL FLEXIBILITY: AN EMPIRICAL REEXAMINATION OF THE RIGID FLEXIBILITY MODEL

da Silveira, Giovani

O-12-09 SUPPLY CHAIN COORDINATION MECHANISMS AS DETERMINANTS OF DELIVERY PERFORMANCE IN MANUFACTURING

Dabhilkar, Mandar

O-11-09 LEAN MANUFACTURING IN SWEDEN: REINFORCEMENT OF TAYLORISM ON BASIS FOR SUSTAINABLE WORK SYSTEMS?

Danese, Pamela

O-4-17 A TAXONOMY OF SUPPLY CHAIN COLLABORATIONS: AN INVESTIGATION ON CPFR INITIATIVES

De Capitani, Cristina

O-13-23 OPERATIONS PLANNING AND CONTROL IN HOSPITALS SURGICAL BLOCKS

De Castro, Rudi

O-11-07 TOWARDS LEAN MANUFACTURING IN MEDIUM-SIZED ENTERPRISES.

De Gusmao, Sergio

O-13-19 IMPROVED COMPETITIVENESS DUE TO CONJOINT OPERATIONS: A SMALL RETAIL FAST FOOD COMPANY POOL CASE

Dellaert, Nico

O-6-06 INTEGRAL CAPACITY AND INVENTORY DECISION MAKING IN A SIMPLE PRODUCTION SYSTEM

Demeter, Krisztina

O-10-21 MARKETING, MANUFACTURING AND LOGISTICS ? RELATION TO COMPANY PERFORMANCE

Dimitriou, Stavrianna

O-9-06 DYNAMIC LEAD TIME ESTIMATION IN A MAKE-TO-ORDER JOB SHOP

Disney, Stephen

O-6-11 INVESTIGATION OF AN ORDER-UP-TO POLICY WITH CONDITIONAL EXPECTATION FORECASTING AND ARBITRARY LEAD-TIMES

Doran, Des

O-4-36 A CASE STUDY OF AIRCRAFT SEATING SUPPLY TO TRANSATLANTIC AIRWAYS

Douglas-Judson, Zoe

O-1-19 COLLABORATIVE NEW PRODUCT DEVELOPMENT: A KNOWLEDGE TRANSFER CASE STUDY

Dukovska-Popovska, Iskra

O-10-32 KEY FEATURES OF THE MANUFACTURING VISION DEVELOPMENT PROCESS

Edelman, Adrian

O-13-28 HIGH-TECH AND HIGH-TOUCH SERVICE DESIGN: TRADING OFF CUSTOMER RESPONSES

Englyst, Linda

O-4-32 GLOBAL PRODUCTION - IS IT ALL ABOUT COST?

Esain, Ann

O-14-06 A NEW APPROACH TO SIX SIGMA TRAINING ? WELSH SME'S NEEDS AND WANTS DISCUSSED

Espino-Rodriguez, Tomas

O-13-26 IDENTIFYING AND DETERMINING THE KEY PROCESSES FOR THE QUALITY SYSTEM MANAGEMENT IN THE HOTEL SECTOR

Everaert, Patricia

O-8-04 MODELING LOGISTICS COSTS USING TIME-DRIVEN ABC: A CASE IN A DISTRIBUTION COMPANY

Fleury, Afonso

O-5-03 THE PROCESS OF INTERNATIONALISATION OF BRAZILIAN ENTERPRISES: LESSONS TO BE LEARNT

Fleury, Afonso

O-5-05 THE CHANGING PATTERN OF PRODUCTION ORGANISATION: INSIGHTS FROM GLOBAL INDUSTRIES OPERATING IN BRAZIL

Forslund, Helena

O-8-08 THE IMPACT OF FORECAST INFORMATION QUALITY ON LOGISTICS PERFORMANCE

Frick, Jan

O-14-01 UTILIZING THE INTERNATIONAL MANUFACTURING STRATEGY SURVEY, IMSS, TO TEACH OPERATION MANAGEMENT.

Friedrich, Christian

O-11-10 FLEXIBILITY WINDOWS: A METHOD FOR EVALUATING AND VISUALISING PRODUCTION FLEXIBILITY

Fung, Patrick

O-5-08 SUPPLY CHAIN MANAGEMENT OF INTERNATIONAL TRADE INTERMEDIARIES

Furlan, Andrea

O-12-04 SUBCONTRACTORS'' SEGMENTATION IN ITALIAN INDUSTRIAL CLUSTERS: STRUCTURE AND DYNAMICS

Fynes, Brian

O-10-20 AN EMPIRICAL STUDY OF ENVIRONMENTAL CONTEXT, FIRM CHARACTERISTICS AND QUALITY MANAGEMENT IN IRISH SMES

Garcia Arca, Jesus

O-7-12 PACKAGING AS AIDS FOR IMPLANTING INFORMATION AND COMMUNICATIONS TECHNOLOGIES. SUPPLY CHAIN SITUATION IN THE SPANISH FOOD SECTOR

Garcia-Muina, Fernando

O-10-01 OPERATIONS STRATEGY AND COMPETITIVENESS. STRUCTURAL AND INFRASTRUCTURAL DECISIONS AS ELEMENTS OF CONTENT OPERATIONS STRATEGY

Giannakis, Mihalis

O-12-18 THE ROLE OF PURCHASING IN THE MANAGEMENT OF SUPPLIER RELATIONSHIPS

Giannoccaro, Ilaria

O-8-10 SUPPLY CHAIN CONTRACTS IN MULTI-PERIOD SETTINGS

Gimenez, Gerusa

O-3-06 COMPETITIVE ADVANTAGE AND EMS: THE SPANISH INDUSTRY EXPERIENCE

Gimenez, Jose

O-14-07 INTRODUCING THE ARBORESCENT BEER GAME: BULLWHIP EFFECT REMAINS?

Goentzel, Jarrod

O-4-38 CHARACTERIZATION OF INVENTORY AS PROPORTIONAL TO THROUGHPUT WITH IMPLICATIONS FOR SUPPLY CHAIN NETWORK DESIGN

Goffin, Keith

O-1-03 LEARNING IN R&D: A CROSS-CASE ANALYSIS

Goncalves-Filho, Cid

O-11-18 QUALITY AND SATISFACTION MEASURING: AN EMPIRICAL STUDY OF THE EUROPEAN INDEX IN AN ERP SOFTWARE COMPANY

Goncalves-Filho, Cid

O-13-03 MEASUREMENT OF THE QUALITY OF SERVICE IN ELECTRONIC COMMERCE ON THE INTERNET

Gonzalez-Benito, Javier

O-3-02 THE EFFECT OF MANUFACTURING PROACTIVITY ON ENVIRONMENTAL MANAGEMENT: AN EXPLORATORY ANALYSIS

Gonzalez-Benito, Javier

O-7-06 ENVIRONMENTAL LOGISTICS PRACTICES: THE ROLE OF STAKEHOLDER PRESSURE AND MANAGERIAL VALUES

Gözlü, Sitki

O-10-07 AN ASSESSMENT OF TOTAL QUALITY MANAGEMENT PRACTICES IN THE TURKISH COMPANIES

Graeml, Alexandre

O-11-15 MANUFACTURING COMPANIES' PERCEPTION ON THE INTERNET'S IMPACT: FIVE MAJOR FACTORS OF CHANGE

Gupta, Abhishek

O-5-01 DESIGNING INNOVATION NETWORKS IN THE BIOPHARMACEUTICALS INDUSTRY: EXPLORING THE DYNAMIC CAPABILITIES VIEW

Hallikas, Jukka

O-12-23 MANAGING RISK IN SUPPLIER RELATIONSHIPS: A SUPPLIERS PERSPECTIVE

Hammer, Andreas

O-8-12 CO-PLOT AS A NEW MULTIVARIATE ANALYSIS METHOD FOR OPERATIONS MANAGEMENT RESEARCH?

Hendry, Linda

O-13-14 SIX SIGMA ACTION RESEARCH IN THAILAND: A COMPARATIVE STUDY

Hipkin, Ian

O-10-06 DEVELOPING EFFECTIVE STRATEGIC ALLIANCE PARTNERSHIPS: LESSONS FROM A CASE STUDY

Holmström, Jan

O-4-02 DESIGN PATTERNS FOR LOOSELY COUPLED TRACK, TRACE, CONFIGURATION AND CHECK OPERATIONS IN MULTI-COMPANY ENVIRONMENTS

Holweg, Matthias

O-6-03 THE EVOLVING FRONTIERS OF THE BULLWHIP PROBLEM

Hopkins, John

O-12-17 THE DEVELOPMENT OF A RELATIONSHIP MATRIX APPROACH TOOL TO ASSIST IN THE SELECTION PROCESS FOR ENTRY INTO ELECTRONIC MARKETPLACES

Hudson Smith, Mel

O-7-08 I''M SORRY WE CAN''T DELIVER... FULFILLING THE E-BUSINESS PROMISE

Huiskonen, Janne

O-6-04 DIFFERENTIATING INVENTORY POLICIES ACCORDING TO REGULARITIES IN IRREGULAR DEMAND

Hurriyet, Hilal

O-11-01 AN ORGANIC APPROACH TO DESIGNING THE FACTORY OF THE FUTURE-A STUDY ON THE AUSTRALIAN FACTORIES

Iskanius, Päivi

O-12-07 DEVELOPING E-SUPPLY CHAIN - A CASE STUDY

Jarimo, Toni

O-7-16 AN INBOUND LOGISTICS HUB MODEL FOR SUPPLY CHAIN MANAGEMENT

Johnston, Robert

O-13-05 OVERCOMING RECOVERY MYOPIA: THREE TYPES OF SERVICE RECOVERY

Jonsson, Patrik

O-9-09 OPERATIONAL STRATEGIES FOR ACHIEVING MATERIAL PLANNING EFFICIENCY

Kalchschmidt, Matteo

O-9-11 THE IMPACT OF ORGANIZATIONAL STRUCTURES WITHIN FORECASTING PRACTICES AND COMPANIES' PERFORMANCES

Kampstra, Paul

O-4-04 REALITIES OF SUPPLY CHAIN COLLABORATION

Karantana, Theodora

O-4-05 MANAGING SUPPLY CHAIN RISK: TAXONOMY AND RISK MEASURES

Kennerley, Mike

O-8-01 IMPACT OF PERFORMANCE MANAGEMENT REVIEWS: EVIDENCE FROM AN ENERGY SUPPLIER

Koch, Christian

O-10-17 FAILURES IN BUILDING OPERATIONS ? AN OCCASION FOR LEARNING?

Koltai, Tamás

O-11-13 THE CONSIDERATION OF THE COST OF UNUSED CAPACITY IN CAPACITY EXTENSION DECISIONS OF CONTINUOUS PRODUCTION PROCESSES

Koulikoff-Souviron, Marie

O-2-02 THE PERVASIVE HR PICTURE IN BUYER-SUPPLIER RELATIONSHIP

Kovács, Zoltán

O-14-05 KNOWLEDGE AND USAGE AND OM TECHNIGUES IN HUNGARY

Krauth, Elfriede

O-7-09 CHALLENGES IN LOGISTICS SERVICE PROVISION - EXPLORATORY FINDINGS FROM INDUSTRY

Krauth, Elfriede

O-8-13 PERFORMANCE INDICATORS IN LOGISTICS SERVICE PROVISION AND WAREHOUSE MANAGEMENT - A LITERATURE REVIEW AND FRAMEWORK

Kremer, Mirko

O-2-03 INCENTIVE PROVISION FOR BOUNDEDLY RATIONAL SUPPLY CHAIN AGENTS

Kuehnle, Hermann

O-3-03 COLLABORATIVE PROCESS AND E BUSINESS IMPLEMENTATION IN EXTENDED ENTERPRISES

Kutsch, Elmar

O-8-21 IF IT AIN'T BROKE? RECOGNISING FAILURE AS A FIRST STEP TO REALISING IMPROVEMENT OPPORTUNITIES IN IT PROJECT PROCESSES

Lasshof, Britta

O-13-13 OPTIMISING CUSTOMER-SUPPLIER CO-PRODUCTION IN SERVICES

Laugen, Bjorge Timenes

O-10-25 BEST (CONFIGURATIONS OF) PRACTICES - AND HOW DO THEY CONTRIBUTE TO HIGH PERFORMANCE?

Lehtinen, Ulla

O-6-01 ECONOMIC ORDER QUANTITY MODEL AS A TOOL FOR COMPONENT PURCHASING

Leseure, Michel

O-1-06 RADICAL INNOVATION AS A STRANGE ATTRACTOR

Leseure, Michel

O-9-02 BENEFITS OF ERP SYSTEMS: A CONTROL PERSPECTIVE

Lindstrom, Veronica

O-11-08 CHOOSING LEVELS OF AUTOMATION IN PRODUCTION SYSTEMS: FINDING CRITICAL AND SUPPORTIVE FACTORS

Lopez Monux, Unai

O-4-06 OPTIMISATION OF ORGANISATIONAL RELATIONSHIPS IN A SUPPLY CHAIN

Luchi, Roberto

O-1-07 IMPROVEMENT OF BUSINESS PERFORMANCE THROUGH INNOVATION: AN EMPIRICAL STUDY

Maddern, Harry

O-13-17 BUSINESS PROCESS MANAGEMENT AS AN ENABLER FOR SIX SIGMA: EVIDENCE FROM UK FINANCIAL SERVICES

Marino Belén, Lucía

O-10-34 AN EXPLORATORY STUDY OF CONSTRUCTS AND LINKS BETWEEN MANUFACTURING STRATEGY AND DYNAMIC CAPABILITY. THE CASE OF THE AERONAUTIC COMPONENTS FIRM IN SPAIN

Martinez-Lorente, Angel

O-10-14 DOES QUALITY MANAGEMENT FOSTER OR HINDER INNOVATION? AN EMPIRICAL STUDY IN SPANISH COMPANIES

Masson, Ron

O-4-08 GLOBAL AGILE SUPPLY CHAIN PRACTICE IN THE EUROPEAN FASHION CLOTHING INDUSTRY

Mavri, Mania

O-5-02 PRODUCT-NET: A DECISION SUPPORT SYSTEM FOR BANKING SECTOR IN THE CONTEXT OF THE NEW ECONOMY

McCullen, Peter

O-10-03 THE F1 SUPPLY CHAIN: THE POWER OF ANALOGY

McLaughlin, Patrick

O-1-08 UNPACKING A RADICAL INNOVATION CULTURE

Meijboom, Bert

O-8-05 INTEGRATED CARE FROM A SUPPLY CHAIN PERSPECTIVE: AN EXPLORATORY CASE STUDY ON DIABETES CARE

Mendonca Tachizawa, Elcio

O-12-02 AN EMPIRICAL INVESTIGATION ON SUPPLY FLEXIBILITY

Michaelides, Roula

O-13-30 E-ENABLING HOMECARE OPERATIONS IN THE PRIVATE SERVICE SECTOR

Miemczyk, Joe

O-4-09 INTEGRATING EUROPEAN RESEARCH IN OPERATIONS: THE CASE OF THE 5-DAY CAR INITIATIVE

Miguel, Paulo

O-11-22 EXAMINING SIX SIGMA APPLICATION IN COMPANIES OPERATION IN BRAZIL

Miguel, Paulo

O-1-09 IMPLEMENTING QFD FOR NEW PRODUCT DEVELOPMENT: A CASE STUDY IN A COMPANY IN ITALY A CROSS-COUNTRY COMPARISON WITH A BRAZILIAN ENTERPRISE

Mikkola, Markku

O-1-10 CHALLENGES IN COLLABORATIVE PRODUCT DEVELOPMENT - A CASE OF DFMA APPROACH IN A MACHINE MANUFACTURING SUPPLY NETWORK

Mills, John

O-10-04 PERFORMANCE AND RESOURCE COORDINATION

Monteiro de Carvalho, Marly

O-10-05 STRATEGIC ALIGNMENT OF PROJECT MANAGEMENT OFFICE: AN ANALYSIS OF MULTIPLE CASES

Monteiro de Carvalho, Marly

O-1-11 VIRTUAL SIMULATION USAGE ON PRODUCT DEVELOPMENT PROCESS: A BRAZILIAN CASE STUDY

Moreira, M. Rosário

O-11-02 PLANNING AND CONTROLLING JOB-SHOP MANUFACTURING OPERATIONS: A MULTIPLE DECISION-MAKING PROBLEM

Morton, Sue

O-11-06 IMPROVING INFORMATION FLOW AND DECISION-MAKING IN PRODUCT DEVELOPMENT: THE ROLE OF SUCCESSFUL RELATIONSHIPS AND SOCIAL CAPITAL

Moscoso, Philip

O-2-07 SOCIO-TECHNICAL DESIGN OF PLANNING AND CONTROL SYSTEMS FOR THE EXTENDED SHOP-FLOOR

Mustaffa, Noorfa

O-6-10 APPROACHES TO SOLVING THE INVENTORY ROUTING PROBLEM

Neely, Andy

O-5-06 WHAT HAS 25 YEARS OF P/OM RESEARCH TAUGHT US ABOUT PRODUCTIVITY?

Noke, Hannah

O-1-12 MOVING UP THE VALUE CHAIN: THE TRANSITION PROCESS FOR MANUFACTURING SME'S TO CREATE A NPD CAPABILITY

Noring Marguerre, Luise

O-2-08 THE INFLUENCE OF ORGANISATIONAL STRUCTURE AND CULTURE ON SUPPLY CHAIN PARTNERSHIPS

Olhager, Jan

O-10-31 THE ROLE OF THE CUSTOMER ORDER DECOUPLING POINT IN OPERATIONS STRATEGY

Oltra, Maria

O-10-33 THE FIT BETWEEN OPERATIONS PRIORITIES AND BUSINESS STRATEGY AND ITS INFLUENCE ON FIRM RESULTS

Oltra, Maria

O-14-04 TEACHING OPERATIONS MANAGEMENT AND THE EUROPEAN HIGHER EDUCATION AREA: A METHODOLOGICAL EXPERIENCE

Orr, Stuart

O-4-11 SUPPLY CHAIN MANAGEMENT IN THE EUROPEAN AUTOMOTIVE INDUSTRY

Panizzolo, Roberto

O-7-03 REDESIGNING A PHYSICAL DISTRIBUTION AND LOGISTICS SYSTEM: THE FEBAL CUCINE CASE STUDY

Panizzolo, Roberto

O-13-06 DEVELOPING CUSTOMER ORIENTATION STRATEGY IN MANUFACTURING FIRMS THROUGH QUALITY FUNCTION DEPLOYMENT: A CASE STUDY FROM THE HEATING INDUSTRY

Peck, Helen

O-7-04 THE APPLICATION OF A SIX-SIGMA METHODOLOGY TO MILITARY SUPPLY CHAIN PROCESSES

Pellegrini, Luisa

O-10-27 TOOLS AND ABILITIES FOR CONTINUOUS IMPROVEMENT: WHAT DRIVER FOR PERFORMANCE? RESULTS OF THE 2ND INTERNATIONAL CONTINUOUS IMPROVEMENT SURVEY

Pereira, Marco

O-2-10 COMPETENCES MODEL IN BRAZILIAN ENTERPRISES

Pereira, Luciana

O-1-13 OPTOELECTRONICS IN BRAZIL: A CASE OF TECHNOLOGICAL INNOVATION SUCCESS?

Perrone, Giovanni

O-12-21 INTEGRATING ERP SYSTEMS IN VERTICAL SUPPLY CHAINS WITH NEGOTIATION TOOLS

Perry, Marcia

O-8-14 INDUSTRY INFRASTRUCTURE AND AUSTRALIAN CEREAL PRODUCT SUPPLY CHAIN EFFICIENCY

Peters, Melvyn

O-7-05 ENHANCING SUPPLY CHAIN RESPONSIVENESS THROUGH WAREHOUSE DESIGN AND OPERATIONS: A CENTRAL EUROPEAN PERSPECTIVE

Philpott, Elly

O-11-17 INNOVATION NEEDS OF MANUFACTURING SMES: EVIDENCE FROM AN EU REGION

Pibernik, Richard

O-4-13 STRATEGIC DEPLOYMENT OF SPECIALIZED TESTING AND REMANUFACTURING IN A GLOBAL NETWORK OF CONTRACT MANUFACTURERS

Piercy, Niall

O-10-02 OPERATIONS MANAGEMENT IN THE POST-MODERN

Pires, Silvio

O-4-33 ANALYSING THE ORGANIZATION OF INFORMATION SYSTEMS IN SUPPLY CHAIN MANAGEMENT

Potry, Jyri

O-12-19 A CASE STUDY OF ADAPTING SUPPLY CHAIN MANAGEMENT TO A SHIPYARD SUPPLIER COMPANY

Power, Damien

O-3-07 USE OF SUPPLY CHAIN MANAGEMENT ENABLING TECHNOLOGIES: THE ADOPTION PARADOX

Prajogo, Daniel

O-13-01 IMPACT OF OPERATIONS MANAGEMENT ACTIVITIES ON OPERATIONAL PERFORMANCE IN SERVICE ORGANISATIONS

Rachid, Alessandra

O-4-14 OPERATIONS STRATEGIES IN TWO SUPPLY CHAIN STRUCTURES: TWO CASE STUDIES IN BRAZIL'S AUTOMOTIVE INDUSTRY

Reichhart, Andreas

O-4-15 TOWARDS A CLASSIFICATION OF SUPPLIER PARKS

Reiner, Gerald

O-12-05 PROCUREMENT STRATEGIES FOR RISK-HEDGING SUPPLY CHAINS USING INTERMODAL TRANSPORTATION

Rejal, Seena

O-4-16 ASSESSING THE SIGNIFICANCE OF PRODUCTION CAPABILITY TO THE FIRM; IMPLICATIONS FOR AN EXPANDED EU

Richtner, Anders

O-1-15 ORGANIZATIONAL SLACK AND INNOVATION - THE ROLE OF TOP MANAGEMENT CONTROL

Riedel, Ralph

O-2-11 PRODUCTION MANAGEMENT AND SUPPLY CHAIN MANAGEMENT IN A GLOBAL CONTEXT

Rippa, Pierluigi

O-8-19 INFORMATION FLOWS EVALUATION ENHANCING BUYER-SUPPLIER RELATIONSHIP PERFORMANCE: THE CASE OF AN E-SUPPLY CHAIN PORTAL

Romano, Pietro

O-4-18 HOW TECHNOLOGICAL KNOWLEDGE AND CUSTOMER-SUPPLIER INTERACTIONS SHAPE THE PROCESS OF SUPPLY NETWORK INTERNATIONALISATION

Ronchi, Stefano

O-12-22 MANAGING SUBCONTRACTORS AND SUPPLIERS IN THE CONSTRUCTION INDUSTRY

Rothenberger, Sandra

O-13-12 AN EFFECTIVE IMPLEMENTATION OF A CUSTOMER RELATIONSHIP MANAGEMENT STRATEGY

Rytter, Niels Gorm

O-10-08 A NEW METHODOLOGY FOR OPERATIONS STRATEGY

Sabbadin, Cristiana

O-8-20 DESIGNING VENDOR SELECTION AND EVALUATION SYSTEMS FOR SUPPLY NETWORKS

Saccani, Nicola

O-13-21 THE AFTER-SALES SERVICE: ALIGNING SUPPLY CHAIN CONFIGURATION WITH STRATEGY. EVIDENCE FROM THE HOUSEHOLD APPLIANCE INDUSTRY

Sakuramoto, Carlos

O-4-19 BRAZILIAN AUTOMOTIVE SUPPLY CHAIN DYNAMIC: FROM OBSOLENCE TOWARD WORLD BENCHMARK

Salkari, Iiro

O-10-10 CHALLENGES OF INNOVATIVE OPERATIONS DEVELOPMENT IN PROJECT ORIENTED MANUFACTURING INDUSTRY - CASE OPERATIONS STRATEGY RENEWAL OF A CRUISE SHIP TURNKEY SUPPLIER

Salvador, Fabrizio

O-10-11 UNDERSTANDING SYNERGIES AND TRADE-OFFS BETWEEN VOLUME FLEXIBILITY AND MIX FLEXIBILITY IN BUILD-TO-ORDER STRATEGIES

Sanchez Loppacher, Julio

O-12-24 GLOBAL SOURCING AND PROCUREMENT STRATEGY: A MODEL OF INTERRELATED DECISIONS

Sarmiento, Roberto

O-10-13 A 'SYSTEMS THINKING' APPROACH TO THE STUDY OF STRATEGIC ALIGNMENT IN MANUFACTURING COMPANIES

Sartor, Marco

O-12-25 INTERNATIONAL PURCHASING OFFICES IN CHINA

Sattler, Toshi

O-12-10 VALUE CREATION THROUGH SUPPLIER MANAGEMENT AND SUPPLIER INVOLVEMENT - A CONCEPTUAL APPROACH

Selen, Willem

O-11-20 TESTING THE IMPACT OF PRODUCTION AND CUSTOMER ORIENTATIONS ON PROFITABILITY IN AN AUSTRALIAN TIMBER COMPANY WITH THE USE OF AN EXPERIMENTAL DESIGN

Selen, Willem

O-13-08 THE SERVICES CUBICLE: A NEW SERVICES TAXONOMY

Semini, Marco

O-4-22 USE OF MODEL-DRIVEN DECISION SUPPORT METHODS FOR SUPPLY CHAIN DESIGN

Seuring, Stefan

O-10-15 TOWARDS A CONCEPTUAL FRAMEWORK FOR SUPPLY CHAIN MANAGEMENT BASED ON OPERATIONS THEORY

Shaw, Nicky

O-8-22 AN INVESTIGATION OF COMMUNICATION PATTERNS FOR SHARING INNOVATIONS ACROSS A SUPPLY NETWORK

Shi, Yongjiang

O-4-23 CONTRACTUAL MANUFACTURING SERVICE PROVIDERS IN DIFFERENT INDUSTRIES: A KEY CO-FOUNDER OF THE GLOBAL MANUFACTURING VIRTUAL NETWORK (GMVN)

Silva, Marcia

O-13-02 RECENT CHANGES IN OPERATION SYSTEMS OF LIBRARY AND PUBLISHERS

Simpson, Dayna

O-3-08 GREENING THE AUTOMOTIVE SUPPLY CHAIN

Skintzi, Georgia

O-6-05 FLEXIBLE WAREHOUSING POLICIES

Skjelstad, Lars

O-11-05 GUIDELINES FOR ACHIEVING A PROPER MASS CUSTOMISATION SYSTEM

Sobotka, Michal

O-8-23 PARADISE AND POWER: INSIGHTS FOR PERFORMANCE MEASUREMENT FROM ENERGY UTILITIES ON BOTH SIDES OF THE ATLANTIC.

Soteriou, Andreas

O-11-19 EVALUATION AND ASSESSMENT OF PRODUCTION AND OPERATIONS MANAGEMENT JOURNALS: A GLOBAL PERSPECTIVE

Souki, Gustavo

O-13-11 MOBILE CELLULAR PHONES: A STUDY ON PERCEIVED QUALITY, SATISFACTION, AND CUSTOMER LOYALTY IN BRAZIL

Sousa, Rui

O-13-16 THE RELATIONSHIP BETWEEN QUALITY AND LOYALTY IN E-SERVICES: AN EMPIRICAL INVESTIGATION

Spring, Martin

O-13-22 REVISITING THE SERVICE-PRODUCT DISTINCTION: IMPLICATIONS FOR SUPPLY CHAINS AND NETWORKS

Spring, Martin

O-4-24 GLOBAL SUPPLY CHAIN MODELLING: A REVIEW

Srai, Jagjit

O-4-25 SUPPLY CHAIN CAPABILITY ASSESSMENT OF GLOBAL OPERATIONS USING MATURITY MODELS

Steenhuis, Harm-Jan

O-10-16 OVERCAPACITY IN REGIONAL AIRCRAFT PRODUCTION

Stratton, Roy

O-13-10 THE THEORY OF CONSTRAINTS AND HEALTHCARE MANAGEMENT

Szwejczewski, Marek

O-1-17 RISK MEASUREMENT AND MANAGEMENT DURING NEW PRODUCT DEVELOPMENT: AN EXPLORATORY STUDY

Tan, Kim Hua

O-10-19 RAPID MODELING TOOLS FOR MANUFACTURING MANAGEMENT

Terziovski, Mile

O-11-23 THE RELATIONSHIP BETWEEN QUALITY AUDITOR STYLE AND ISO 9000 SYSTEM CERTIFICATION PERFORMANCE

Thun, Jorn-Henrik

O-4-34 COMPARING GENERIC SUPPLY CHAIN STRUCTURES

Tucci, Mario

O-13-31 SERVICING PC INDUSTRY PRODUCTS: HOW TO CHOOSE THE BEST STRATEGY?

Vachon, Stephan

O-4-35 EXPLORING THE RELATIONSHIP BETWEEN SUPPLY CHAIN ACTIVITIES AND RESOURCES ALLOCATED TO QUALITY MANAGEMENT

Valjakka, Tiina

O-2-12 COLLABORATION AND KNOWLEDGE TRANSFER IN MANUFACTURING NETWORK ORGANISATION - A CASE STUDY

Valkokari, Katri

O-10-35 JOURNEY OF STRATEGIC RENEWAL - A CASE STUDY IN A FINNISH METAL COMPANY

van den Broek, Luciano

O-7-10 CHANNEL CONFLICTS ON THE COMMERCIALIZATION OF FLOWERS IN HOLAMBRA - SP

Van der Vaart, Taco

O-4-28 BUYER FOCUS, SHARED RESOURCES, AND UNCERTAINTY IN A FOOD PROCESSING SUPPLY CHAIN

Van der Vaart, Taco

O-13-04 ANALYSIS OF THE LEAD-TIME PERFORMANCE OF AN EMERGENCY ROOM: THE EFFECTIVENESS OF TRIAGE AND THE ROLE OF SHARED RESOURCES

Van Donk, Dirk Pieter

O-9-07 A DECISION AID FOR MAKE-TO-ORDER AND MAKE-TO-STOCK CLASSIFICATION IN FOOD PROCESSING INDUSTRIES

van Hezewijk, Bart

O-7-11 COORDINATION IN CHAINS AND NETWORKS

van Rensburg, Antonie

O-10-23 AN ENTERPRISE PORTFOLIO APPROACH FOR THE MANAGEMENT OF OPERATIONAL IMPROVEMENT STRATEGIES

Vazquez Bustelo, Daniel

O-10-24 APPROACHES TO MASS CUSTOMIZATION: AN EMPIRICAL REPLICATION

Vereecke, Ann

O-5-09 BARRIERS TO THE EFFECTIVE MANAGEMENT OF INTERNATIONAL MANUFACTURING OPERATIONS: WHERE DO WE STAND?

Vieira, Luciana

O-4-29 TRUST WITHIN THE GLOBAL CHAIN

Vieira, Luciana

O-4-30 INTERNATIONAL COMPETITIVENESS AND STRATEGIC RESPONSES: TRACEABILITY IN BRAZILIAN BEEF CHAIN

Vinelli, Andrea

O-4-31 GLOBAL COMPETITIVENESS IN THE TEXTILE INDUSTRY. ANY STRATEGY BEYOND LOWERING COSTS?

Virtanen, Pasi

O-14-03 BRIDGING THE GAP BETWEEN THEORY AND PRACTICE - UNIVERSITY TEACHING WITH A LIVE ERP-SYSTEM

Voordijk, Hans

O-5-10 ASSESSING CIVIL MILITARY COOPERATION IN PEACE SUPPORT OPERATIONS

Voordijk, Hans

O-7-13 DOMINANT SUPPLY CHAIN COORDINATION MECHANISMS IN THE INDUSTRY OF PREFABRICATED PRODUCTS

Vujica Herzog, Natasa

O-2-13 DIMENSIONS OF BPR IN MANUFACTURING COMPANIES: AN EMPIRICAL STUDY

Ward, Yvonne

O-10-29 THROUGH-LIFE MANAGEMENT: COMBINING MANUFACTURING AND SERVICE OPERATIONS IN AEROSPACE

Webster, Margaret

O-13-20 MANAGEMENT OF OUTSOURCING IN A MULTI-STAKEHOLDER SERVICE OPERATION: A CASE STUDY IN A DEVELOPING ECONOMY

Welker, Gera

O-9-12 THE IMPORTANCE OF THE OPERATIONAL NETWORK IN RESPONSIVE ORDER PROCESSING

Weston, Rae

O-8-32 MINING THE VIRTUAL VALUE CHAIN: VALUE MIGRATION IN THE DELL SPACE

Wijngaard, Jacob

O-14-02 WHAT DO WE KNOW? TAKING STOCK OF OPERATIONS MANAGEMENT

Wimmer, Gnes

O-8-33 BUSINESS RELATIONSHIP MANAGEMENT AS A TOOL OF PERFORMANCE MANAGEMENT - THE CASES OF SUCCESSFUL HUNGARIAN COMPANIES

Wong, Chee Yew

O-7-14 ANALYZING THE RISK OF COORDINATION MECHANISMS FOR SEASONAL PRODUCTS

Xie, Ying

O-6-08 FUZZY LOGIC BASED DECISION MAKING SYSTEM FOR STOCK ALLOCATION IN A DISTRIBUTION SUPPLY CHAIN

Yang, Ying

O-7-15 TRANSPORT IMPACT OF POSTPONEMENT

Yang, Ying

O-13-27 THE IMPACT OF OPERATIONS SERVICE ON PERFORMANCE OUTCOMES IN AN E-COMMERCE ENVIRONMENT

Zanoni, Simone

O-6-09 A NEW PERIODIC REVIEW INVENTORY POLICY FOR HYBRID MANUFACTURING/REMANUFACTURING SYSTEMS

Zanutto, Gianluca

O-12-20 E-BUSINESS: SUCCESSFUL CASE STUDIES IN ITALIAN DISTRICTS

Zhao, Yanli

O-9-13 COMBINED ANALYTICAL AND SIMULATION MODELS FOR PRODUCTION PLANNING

Zomerdijk, Leonieke

O-13-32 DESIGN DECISIONS ABOUT FRONT OFFICE AND BACK OFFICE ACTIVITIES IN SERVICE DELIVERY PROCESSES. RESULTS FROM A MULTIPLE CASE STUDY

Zorzini, Marta

O-13-33 HOW TO SUPPORT AFTER-SALES STRATEGY BY PRODUCT FEATURES ANALYSIS: CASE STUDIES FROM THE CONSUMER ELECTRONIC GOODS IN ITALY